Need mobile auto repair or roadside assistance?

Axtell Motors makes contacting us easy. Our priority is getting you help fast — whether you need scheduled maintenance or immediate roadside support. Below you’ll find our contact details, ways to request service, and information about how to reach us for urgent or non-urgent needs.

Primary Contact Information

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Phone (Immediate Service): (509) 405-4603 — Use this number for emergency and non-emergency service requests. Our dispatch will collect location details and issue priority response as needed.

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Business Name: Axtell Motors

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Service Area Note: We provide mobile service across Kennewick, Pasco, Richland, West Richland, Burbank, Finley, Benton City, Wallula, Umatilla (OR), and Hermiston (OR).

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Address (Service Base): 7701 West 4th, Apt H204, Kennewick, WA 99336, United States

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Service Hours & Availability

We provide 24/7 emergency roadside assistance. Non-emergency and scheduled maintenance services are primarily offered during daytime hours with flexible appointment windows. For emergency calls outside normal scheduling, we prioritize rapid dispatch based on availability and location.

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Frequently Asked Questions (FAQs)

  • What should I do if I’m stranded on the highway?

    Move to a safe location if possible and call (509) 405-4603 for roadside assistance. If the situation is life-threatening, call emergency services first.

    (509) 405-4603.

  • How soon can you arrive for emergency service?

    Arrival time depends on location and current call volume. In Kennewick we maintain prioritized routing to reach emergency calls quickly. We will provide an ETA when you call.

  • Can I schedule a mobile oil change at my workplace?

    Yes. We can schedule routine maintenance at home, work, or another agreed location. Call (509) 405-4603 to arrange a convenient time.

  • Do you provide written estimates?

    Yes. Before any non-emergency repairs, we provide written estimates upon request. For emergency roadside solutions, we provide on-site verbal estimates and follow-up documentation.

  • How do I leave feedback?

    After your service, we welcome feedback via our Google Business listing or by calling (509) 405-4603 and requesting a follow-up.